Contact information

We're happy to help! If you have questions about your order, products, shipping, returns, or anything else, please get in touch with us.

Customer Support

For assistance, please contact WordOnThread through our website's Contact Us page.

When contacting us about an existing order, please include your order number so we can assist you quickly.

Support Hours

Monday – Saturday
10:00 AM – 6:00 PM IST

We aim to respond to customer enquiries within 1–2 business days.

Order & Product Support

You can contact us regarding:

• Order status and tracking
• Product and sizing questions
• Shipping and delivery
• Returns and refunds
• Damaged or incorrect products
• General enquiries

Business Information

Business/Store Name: WordOnThread
Country: India
Website: WordOnThread Online Store

For privacy and security, please do not send payment card details, passwords, or other sensitive financial information through the contact form.